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After-sales usage inquiry
If you are not sure about the use of the product after purchasing, please contact our after-sales staff to answer your questions.
Our goal is to provide you with a smooth and secure shopping environment and humanized services.
We hope that you will escort us to further provide you with a better experience next time you visit.
If there is any quality problem, we will check it for you and replace the product for you.
Some products will have a longer warranty period
Convenient way to pick up the goods
There are multiple pick-up methods to choose from. If you want to have it delivered to your door, pick it up on delivery, pay on delivery at Guifeng, or use a smart cabinet.
If there are other ways to use Guanying, please provide suggestions.

customer service hotline
We are well aware that some product issues are difficult to query using text. We have set up a customer service hotline to facilitate your inquiries.
If you are outside business hours, you can leave us a message via WhatsApp

Pre-sales inquiry
If you don’t understand the new product, our customer service team can answer your related product questions.